Customer Reviews

See What Our Customers are Saying

At Richey's Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Richey's Automotive to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Richey's Automotive:


07/26/2026

Little higher price than I was expecting but the work was top notch and expedient. I would recommend it. Had breaks & rotors replaced. 👍



05/15/2026

Owner is super friendly and most honest and trustworthy mechanics. I've come across. Staff very willing to accommodate.



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10/27/2025

Friendly, straight shooting automotive technicians. Whatever you broke they can fix and they'll let you know whether they think it's worth fixing or not. It's your choice in the end, but at least they will give an honest opinion.



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08/07/2025

I had a great experience with the folks at Richey’s Automotive. I had an issue with my jeep that another shop could not diagnose, and Chris and team were able to determine the issue and then repaired it for a very fair price. They also suggested in a non-pushy way additional work that will save a costly repair down the road. It is very apparent that Richey’s Automotive is a true repair facility and not just a parts replacement shop. I highly recommend



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11/29/2024

This place is seriously the best! As a young woman who knows nothing about cars, the people here never make me feel stupid, are happy to go more in detail about things that I have questions about, and everything is priced extremely well. Everyone here is so great and knowledgeable, I wish if every auto shop was like this! Go to Richey’s!



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10/14/2024

There is nothing to say negative about this shop-period. Friendly, knowledgeable, just good people. Sit down and talk to you. His philosophy is simple. I don’t write reviews but this shop is over the top!! They know automobiles and most of all people.



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06/28/2024

Easy to schedule repairs/maintenance, quality work and reasonable prices.



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05/30/2024

Always a great place to get my car services



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04/25/2024

Always honest and fair.



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12/02/2019

+Chris has been looking after my automobiles for 30 years. He has always been fair and honest in all my dealings. If he told me something needed to be taken care of he fixed it. if something was unnecessary he told me it was so. I still depend on his knowledge and honesty.



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05/15/2024

Great service. No surprises.



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05/06/2024

Great People, Great Service, Great Prices. 10/10



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05/02/2024

Nice people and up front pricing. Came in below estimated. Will definitely recommend anyone to try them out.



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04/29/2024

They truly are phenomenal and very kind! Kindness goes a long way and a honest man. Highly recommend!



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01/20/2020

We would not trust anyone else to work on our vehicles. Always willing to work us in. Great service and staff!!



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04/15/2024

They did my repairs as usual quickly and well. I have done business with Chris for many years, I trust him to be honest and fair with me.



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04/11/2024

Great service at reasonable prices and a place where I don't feel like I am being taken advantage of.



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04/02/2024

Great job, as always.



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11/23/2022

Job well done. Thanks



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02/29/2024

They did a good job fixing my water pump on my mustang ,?



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02/16/2020

Worked me in schedule, kept me updated after checking vehicle.



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02/06/2024

5 Stars!



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05/23/2023

Always get good and honest service at Richeys Automotive. Well. Satisfied.



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02/06/2024

Chris and his team are always staying on top of what is needed on our vehicles. Always fair on prices and always friendly and ready to answer any questions if possible.



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01/25/2024

I have always had great, reliable, and most importantly honest service here! We will continue to only use Mr Richie for all of our auto care needs!



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01/03/2024

They are always wonderful-got us right in and right out in good order.?



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01/13/2024

Clean organized shop. New struts and radiator hose repair done on the mini. Well done!



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01/03/2024

Been going to Richey,s for many years. Never disappointed. They always do great work. I trust them more than anyone else. Prices are always very fair. Receptionists and mechanics are friendly and helpful. Chris is always willing to answer questions and has always been a good friend.



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01/03/2024

Excellent auto repair, skilled knowledgeable mechanics. Good customer service. Local to us.



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12/21/2023

Mr Richey and his tech got me in and out very quickly.



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12/05/2023

Honest and friendly people.



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12/04/2023

repairs completed promptly and at reasonable cost.



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10/19/2021

I have used Richey Automotive for a few years now, Chris and his team are top notch. They have always diagnosed the problem and called to let me know what the repairs needs to be done and an estimate amount it will cost. Chris always has fair pricing on all his work. They are very professional, office staff and Chris are very nice, Good people to do business with. They have my business going forward to the future. TRUST ALL YOUR AUTOMOTIVE NEEDS TO RICHEY AUTOMOTIVE. GOOD PEOPLE. ?



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10/25/2023

Fixed my old ford truck. Now running great. Excellent customer service.



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10/25/2023

Been looking for a reliable and trustworthy auto shop for awhile now. Very glad I found this shop. Thanks Chris



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09/21/2023

I love my car and i loved the service!



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07/06/2022

Great service



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09/20/2023

We have been using them for several years and have always been happy with the service that we have received.



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09/07/2023

This place is great. Customer service is excellent. They took care of my vehicle. I do not see any issue with returning for more auto service in the future.



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08/07/2023

Did the work quickly and at a good price.



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08/03/2023

I will always take my vehicles to Richey’s. All the staff are professional, supportive, and trustworthy. My transmission was failing. They gave me all the options and what I could expect if I chose that option. They replaced my transmission and they found another issue and fixed it. They could have left the damaged part and it would have cost a lot to fix it. Then they did not charge me labor for the extra. After I took my car home, there was a small leak of coolant and I drove it back on Monday. The owner Chris had an appointment out of town. He stayed an extra thirty minutes to look at my car. He is a true professional. Very patient and kind. My car is fixed and I am so lucky I took my car here.



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07/25/2023

Every service and interaction I have had with Richey’s has been excellent. I’m able to get in quickly, usually same week, and price is always fair. Would not go anywhere else!



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07/13/2023

nice people and great work



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06/15/2023

Chris and his gang are top notch.



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06/08/2023

Very happy with all the work done at Richeys Automotive.



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06/07/2023

Great job..thank you



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05/31/2023

Very well pleased with the work done on our Honda Civic. Will recommend these folks and will definitely use them again.



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05/09/2021

Went in for a NC inspection and a service on my 2015 F150. Always very punctual and the value of their services are top notch



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05/04/2023

I was very impressed with the responsiveness, I called in under 24 hours I had a new alternator and was back on the road. It could have been much worse. Thank you Richey’s!



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04/30/2023

We love Chris and his staff! They always take great care of our vehicles.



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Little higher price than I was expecting but the work was top notch and expedient. I would recommend it. Had breaks & rotors replaced. 👍
, 07/26/2026
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  • 188 Automotive Ln
    Hickory, NC 28601
828-495-7210